Shipping & Returns

Shipping

We use the US postal service (USPS) for our shipping. Currently we only ship within the continental US states. At check out, you will choose from various timing options and shipping costs. We try to ship orders out within a few business days, but please bear with us, as we have separate full-time jobs and kiddos that take up much of our time.

For our on-demand prints/products, the third-party company making the products from our art will package and ship to you directly once they make your selected product. You still always check out and securely pay, here, on our site.

Pick-ups:

For large items or high-priced shipping items we can arrange for local pick up at The Wellness Seed location in Amherst, NH or The Rustic Seed home location in Brookline. Please indicate this at check out when applicable. We can arrange pick up details via email.

Vendor purchases:

If you purchase a one-of-a-kind item directly from “The Wellness Seed” gallery/store shelves, that is listed for sale on our site, you can pay securely on our website by scanning the QR code with the item and indicate at checkout NO SHIPPING is necessary, because you have the item in hand. Easy-peasy!

*Please note: any direct purchase from our other store location, Union Coffee Co. has payments only at the checkout counter at the coffee shop. Not through our online store or Venmo.

Returns

All sales are final.

Exchanges

If there is an issue with your purchase or product please email us and we will do our best to resolve the issue, fix your product, or offer an exchange.

Our Rustic Seed boards are pre-treated with food safe mineral oil and often topped with our homemade wax-- made of beeswax, mineral oil, and lemon essential oils.

Cutting Board care tips

Handwash your board with warm soapy water. Not extremely hot water.

Lean up to dry or towel dry.

Do not leave soaking in water, or lying flat to dry—wood can warp or split.

Never put your board in the dishwasher.

WASH

After every wash, apply mineral oil to remoisten the wood

Mineral oil is inexpensive to purchase and is food safe.

Mineral oil does not go rancid like other oils, such as olive oil.

Even if you don’t use your board regularly, it needs to be oiled when dry.

Note: dry air in your house can cause your board to crack overtime.  

Oil

We hope you enjoy your boards for: cutting, chopping, dicing, preparing, serving, hosting, displaying, AND some charcuterie board cheesin’

If you take pictures using your Rustic Seed board don’t forget to tag us online!

Facebook: The Rustic Seed

Instagram: the_rustic_seed

TikTok: @therusticseed

Enjoy